Users

Tripwire.io uses user accounts and roles to control access, and to manage the actions that each user can perform. Each user account is assigned one or more Roles, which define specific actions that an account with that Role can perform.

The Users page displays the current list of user accounts. Each account has one of four states:

  • Active means this user has activated their account.
  • External means that this account has been authenticated by an external AD/LDAP server, rather than by Tripwire.io. For more information, see Integrating with Active Directory Federation Services (ADFS).
  • Pending Activation means the account has been created, but has not been activated from an email link.
  • Suspended means that the account has been suspended, and cannot log in until it is unsuspended.

Note:  

In order to access the Users page, your user account must have the CustomerAdmin role.
  1. Navigate to Settings > User Management and select the Users tab.
  2. Click NEW USER and complete the form:
    • First Name, Last Name, and Email are required. Each user account must have a different email address.
    • Roles define actions that this user account is allowed to perform. Select one or more roles from the dropdown menu. See Roles for more information.
    • Groups can also be used to assign roles to user accounts. Select one or more user groups from the dropdown menu. See User Groups for more information.

    After selecting Roles and Groups, the list of Effective Roles for the new user account is displayed. Effective Roles are the sum of roles applied to a user account directly, plus any roles assigned based on group membership.

  3. Click Save to create the new user account.

After an account is created, Tripwire.io sends an activation email to the associated email address. The user must activate the account using a link in the email before logging in for the first time. If necessary, an administrator can resend the activation email.

  1. Navigate to Settings > User Management and select the Users tab.
  2. Select one or more user accounts and select one of the following:
    • Edit: You can only edit one user account at a time, and only the account's name and assigned Roles can be changed.
    • Resend Activation: Re-send an activation email to the email address associated with the account.
    • Delete: Permanently delete one or more accounts. This operation cannot be undone.
  1. Navigate to Settings > User Management and select the Users tab.
  2. Select one or more user accounts and click one of these buttons:
    • Suspend/Unsuspend: Prevent a user from logging in, or restore access. A user with a suspended user account cannot log in. If the user is logged in when their account is suspended, they will be logged out 15 minutes later.
    • Reset Password: Force a user to reset their password the next time they log in.
    • Unlock: Immediately unlock a user who is locked out because of three unsuccessful login attempts.